Cookie Policy

Hulk Cars Rental LLC, Al Ain – Dubai Road, Dubai, United Arab Emirates, operates the Kivo Voyage platform and is responsible for cookies placed on this website, except where third parties set their own cookies as described below.

Cookies are small text files stored on your device when you visit a website. They help sites remember your preferences, keep you signed in, and understand how you interact with pages. Cookies do not contain executable code and cannot access other files on your device.

We use cookies to operate the Platform securely, remember your preferences, measure audience behaviour, and deliver relevant advertising. We categorise our cookies into four types explained below.

• Purpose: Required for the Platform to function. These cannot be disabled.
• Examples: Session token (keeps you signed in), CSRF protection token, load-balancer cookie, and cookie-consent state.
• Duration: Session (deleted when you close your browser) or up to 1 year.
• Legal basis: Legitimate interest — necessary for the provision of the service.

• Purpose: Help us understand how visitors use the Platform so we can improve it.
• Examples: Google Analytics (_ga, _gid), Hotjar session recording, Core Web Vitals measurement.
• Duration: Up to 2 years.
• Legal basis: Consent.
• Opt-out: Disable on our Cookie Settings page or install the Google Analytics Opt-out Browser Add-on.

• Purpose: Track browsing activity to deliver personalised ads on third-party sites.
• Examples: Google Ads conversion tracking, Facebook Pixel, affiliate network identifiers.
• Duration: Up to 90 days.
• Legal basis: Consent.
• Opt-out: Disable on our Cookie Settings page or visit youronlinechoices.eu.

• Purpose: Remember your choices to provide a more personalised experience.
• Examples: Preferred language, selected currency, recently viewed flights.
• Duration: Up to 1 year.
• Legal basis: Consent.

Some pages embed content from third-party services (e.g., social sharing buttons, maps). These third parties may set their own cookies subject to their own privacy policies. We do not control these cookies and recommend you review the relevant third-party policies.

You can update your cookie choices at any time via our Cookie Settings page. You can also configure your browser to block or delete cookies; however, doing so may affect the functionality of the Platform. Instructions for major browsers: Chrome — Settings › Privacy › Cookies; Firefox — Preferences › Privacy; Safari — Preferences › Privacy.

We may update this Cookie Policy to reflect changes in our practices or applicable law. We will post the updated policy on this page with a revised date.

For questions about our use of cookies, contact our Data Protection Officer at privacy@kivovoyage.com or write to Hulk Cars Rental LLC, Al Ain – Dubai Road, Dubai, United Arab Emirates.